Last updated 8 October 2026
This page explains how to have personal data deleted that Bidvise B.V., Mauritsstraat 1, 9724 BH Groningen, the Netherlands (Chamber of Commerce 82547858) ("Bidvise") holds, and who to ask. Which route applies depends on how your data reached us.
Auction houses use Bidvise to run their auctions and websites. The data you gave when registering, bidding, buying or consigning belongs to that auction house: it is the controller and Bidvise processes the data on its behalf. Send your deletion request to the auction house, through its own website or contact details. Its privacy policy applies.
If you cannot reach the auction house, send the request through our contact page, naming the auction house. We pass it on and confirm to you that we have done so.
Some data cannot be deleted straight away. Invoices and settlements must be kept for the period required by tax law (seven years in the Netherlands), and records of a sale may be needed to settle a dispute. The auction house tells you what is kept and for how long.
An administrator of the auction house can remove a team member in the dashboard, which ends that person's access. To have the account and its login details deleted as well, send a request through the contact page naming the auction house and the account; audit records of actions taken under that account are kept, because the auction house needs them.
When an auction house ends its subscription, it receives an export of its data on request. Deletion of the auction house's data from Bidvise's systems is then agreed with the auction house in writing, including the period for backups and the billing records Bidvise itself must keep.
If you have sent us a contact or demo request, or signed up for our newsletter, send a deletion request through the contact page. We reply within one month, as the privacy policy sets out, and delete the request and your contact details unless we are in a business relationship with you.
Cookies set by Google after consent can be removed at any time with the "Cookie settings" link in the footer; see the privacy policy.
An auction house can connect its Facebook Page to Bidvise to publish posts about its auctions. Bidvise stores data from that connection only while it exists. There are three ways to end it and have that data deleted.
Facebook then notifies Bidvise automatically. Bidvise deletes the stored access token and the connections authorised by that Facebook user, together with the records of posts sent through them, and shows a confirmation code with a status page. Connections made before 15 September 2026 cannot be matched to a Facebook user automatically; for those, use option 3.
An administrator of the auction house can remove the connection under Marketing, Social media, Connections. This deletes the access token and switches the connection off straight away, so Bidvise can no longer post to the Page. The record of posts already sent stays in the auction house's history; for full deletion, use option 1 or 3.
Send a request through the contact page, stating the Facebook Page and the auction house. We confirm the deletion within 30 days.
For deletions that Bidvise performs itself, you receive a confirmation once they are done. For requests passed on to an auction house, the auction house decides and confirms. Questions about this page go through the contact page; the privacy policy sets out your other rights.